Terms and Conditions

1. Introduction

These Purchase Terms and Conditions ("Terms") apply to all purchases made from [Electric Bike Online Store], through its website, mobile applications, or any other platform used for making purchases.

By placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, you should not proceed with your purchase.

2. Order Acceptance

Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified concerning potential fraud.

3. Payment

Payment is required at the time of purchase and will be processed through our chosen payment gateway. We accept various forms of payment, including credit/debit cards and third-party payment services.

4. Shipping and Delivery

Shipping costs and delivery times vary based on your location and the shipping method selected. We are not responsible for delays caused by shipping carriers, weather conditions, or any other circumstances beyond our control.

5. Assembly and Installation

Our electric bikes come partially assembled and require some basic mechanical skills for complete assembly. We provide an instruction manual for assembly, but we are not responsible for any damage or injury caused during the assembly process.

6. Warranty

We offer a standard 1-year warranty on all electric components, including the battery, motor, and controller. The frame may have a longer warranty period, as specified on individual product pages.

7. Returns and Refunds

We offer a 30-day return policy for all our electric bikes. Items must be returned in the original packaging and in the same condition in which they were received. A restocking fee may apply.

8. Limitation of Liability

To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

9. Governing Law

These Terms shall be governed by the laws of the state in which [Electric Bike Online Store] is registered, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to change these Terms at any time. The latest version of these Terms will be posted on our website, and you are expected to review these Terms prior to placing each order to ensure that you have accepted the most current terms.

By placing an order with us, you acknowledge that you have read, understood, and agree to these Purchase Terms and Conditions.

For any further questions or clarifications, please contact our Customer Service.

Retro eBikes USA Privacy Statement

Last Updated: August 30, 2023

Introduction

Retro eBikes USA ("we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Statement aims to inform you about the types of information we collect, how we use it, and the measures we take to secure it when you visit our website or use our services.

Consent

By using our website or services, you consent to the collection and use of your personal data as described in this Privacy Statement.

Information We Collect

Personal Information

When you register on our website or make a purchase, you may be asked to provide information including but not limited to:

• Name
• Email address
• Mailing address
• Telephone number
• Credit card details

Non-Personal Information

We may also collect non-personal information such as browser type, device type, and IP address when you visit our website.

How We Use Your Information

The information we collect is used for the following purposes:

• To process transactions
• To personalize your experience
• To improve our website and services
• To send periodic newsletters or promotional emails

Security Measures

We employ industry-standard security measures such as SSL certificates to protect your personal information. However, no method of online transmission can guarantee absolute security. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell or trade your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but doing so may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these websites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Statement

We reserve the right to modify this Privacy Statement at any time. Changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Statement.

Contact Us

If you have any questions about this Privacy Statement, please contact us at [your contact email].

By using our website, you acknowledge that you have read and understand this Privacy Statement. Thank you for trusting Retro eBikes USA with your personal information. We are committed to respecting your privacy and securing your data.